Refund policy

Refund Policy for mozzarellathepoodle.com

 

Effective Date:05-01-2025

 

At **mozzarellathepoodle.com**, every product is selected or created with care and love — just like Mozzarella herself. Because many of our items are made to order or fulfilled through third-party partners, **we do not offer refunds** at this time.

 

No Refunds or Cancellations

 

All sales are final. We do not offer refunds or cancellations once an order has been placed.

 

However, we understand that things can happen — and we care about your experience.

 

If There’s a Problem With Your Order**

 

If your item arrives **damaged, defective, or incorrect**, please contact us within **7 days of receiving your order** at:

 

Email:** mozzarellathepoodle@gmail.com 

Subject Line:** Order Issue – [Your Order Number]

 

Please include:

 

- Your order number  

- A brief description of the issue  

- Clear photos of the item and packaging (if applicable)

 

We’ll do our best to make it right, whether that means a replacement, store credit, or another resolution depending on the situation.

 

Non-Returnable Items**

 

Because of the nature of custom or print-on-demand products, we cannot accept returns or exchanges unless the item is defective or damaged.

 

Thank you for supporting Mozzarella’s journey — we truly appreciate every paw-some customer!